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Article ID: 31408
Last Reviewed: 4/27/2010 11:19:58 PM

Adding access to another users mailbox in Microsoft Outlook

Problem

It is often necessary for executive assistants to have access to their boss' inbox and calendar to execute tasks on their behalf. Likewise, an employer may need access to an employee's messages who is on vacation, no longer with the company or is suspected of wrong-doing. This can be accomplished by adding the mailbox to be viewed in the viewer's Outlook.

Resolution

- On Microsoft Exchange Server 2003 grant the requesting user full access to the additional mailbox  as follow:
- Open Active Directory Users and Computers and navigate to Domain Users.
- Right-click on user account you want to monitor then click on Properties.
- Go to Exchange Advanced tab and click on Mailbox Rights.



- Add your account to the list and select Full Access check box, then click OK.

- On your computer close Microsoft Outlook.
- Open control Pannel and double click on MAIL.
- Click on Email Accounts and select the current exchange user account from list, then click Enter.
- Click the More Settings Button and then go to Advanced tab.



- Click on Add button and select the additional mailbox from global list, then click OK.



- Click on Finish and close window.

Now the user has access to the added mailbox should appear in the left panel when opening Microsoft Outlook..

Keywords:
additional mailbox exchange account Microsoft Outlook Microsoft Exchange 2003