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Article ID: 31331
Last Reviewed: 4/1/2010 3:33:58 PM

Outlook not showing images in the body of the email

Problem

Outlook does not show images or pictures in the body of the email just a red x on the top right corner

Resolution

- Right click on the red "x" and select "Download pictures"
 
If this does not work, you may have to delete all content from the temporary OLK folder.
The location of this folder is depends on the version of outlook you are using. To locate this folder:

- Click on Start>Run and type "regedit"

Office 2003
- Navigate to
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

Office 2007
- Navigate to
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security

- Locate the "OutlookSecurityTempFolder" and copy the path
- Right-click the Start button and select "Explore" to open Windows Explorer
- Paste the path into the Windows Explorer address bar and hit enter
- Delete all content in this folder

Re-open outlook and you should now be able to view images in the messge body.
Keywords:
red x Outlook images Pictures in Outlook Images in Outlook email images email pictures